Quick Links
Frequently Asked Questions
Gameplay
Blackjack Club follows standard casino blackjack rules. Blackjack pays 3:2, and the dealer must stand on 17. Insurance pays 2:1. You can find detailed rules in the game's Help section.
Yes! We use a cryptographically secure random number generator (RNG) to ensure that every card dealt is completely random and fair, simulating a real deck of cards.
No. Blackjack Club is a social casino game intended for entertainment purposes only. Chips have no real-world monetary value and cannot be exchanged for cash or prizes.
Account & Progress
If you've connected your account (e.g., via Apple Sign-In), your progress should be saved automatically. Try restarting the app. If the issue persists, contact support with your Player ID.
Yes, you can play Blackjack Club offline. However, some features like purchasing chips or leaderboards require an internet connection.
Purchases & Billing
Sometimes transactions can be delayed. Please try restarting the app. If you still don't see your chips after a few minutes, contact us with your receipt and we'll resolve it immediately.
To cancel on iOS:
- Open Settings on your device
- Tap your name at the top
- Tap "Subscriptions"
- Select Blackjack Club
- Tap "Cancel Subscription"
Technical Issues
Try these steps:
- Force close and restart the app
- Restart your device
- Check for app updates
- Update iOS to the latest version
If issues persist, contact us at support@kutup.io.