ScopeLink: Social Feed Archive

Support Center

Need help with ScopeX? Find answers to frequently asked questions or contact our dedicated support team.

Frequently Asked Questions

Using ScopeX

What is ScopeX?

ScopeX is a powerful tool designed for iOS that allows users to easily download videos, images, and GIFs from Twitter (X) directly to their device's photo library.

How do I download media?

It's simple:

  1. Open Twitter and find the post with the media you want.
  2. Tap the "Share" button and select "Copy Link".
  3. Open ScopeX and paste the link into the URL field.
  4. Tap "Download" and select your preferred quality.
Is it free?

ScopeX offers a free version with standard features supported by ads. For power users, our Premium Subscription removes ads and provides unlimited high-definition downloads.

Troubleshooting

Why is my download failing?

Common reasons for failed downloads include:

  • The Tweet is from a private account.
  • The Tweet has been deleted.
  • Your device has no internet connection.
  • Twitter has changed its internal API (we update the app regularly to fix this).
Where are my files saved?

By default, all media is saved directly to your device's **Photos** app. You can find them in your library alongside your camera photos.

Premium & Billing

How do I manage my subscription?

Subscriptions are managed via your Apple ID. You can cancel or change your plan in your iOS Settings > [Your Name] > Subscriptions.

Can I get a refund?

Refunds are handled exclusively by Apple. You can request one via [reportaproblem.apple.com](https://reportaproblem.apple.com).

Still have questions?
Our support team is happy to help you with any issues or feedback.
Contact Support