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Frequently Asked Questions
Getting Started
Warmix is an interactive warm-up exercise application that provides guided routines to help you prepare for physical activities. Our app offers professional warm-up programs designed to improve your performance and reduce injury risk.
Getting started is simple:
- Download Warmix from the App Store
- Open the app
- Browse available warm-up routines
- Start your first workout
- Subscribe to premium for full access to all features
Warmix offers both free and premium features. The free version includes basic warm-up routines. To unlock all exercises, customizable programs, and advanced features, you can subscribe to one of our premium plans.
Workouts & Features
Open the app, browse available routines based on your activity type, select your preferred workout, and tap "Start." Follow the guided instructions and enjoy your warm-up!
Yes! Premium subscribers can create and customize their own warm-up routines based on their specific needs, fitness level, and activity type.
Absolutely! Warmix offers routines for all fitness levels, from beginners to advanced athletes. Each exercise includes detailed instructions and modifications.
Subscriptions & Billing
To subscribe:
- Open Warmix
- Tap the "Premium" or "Upgrade" button
- Choose your subscription plan (weekly, monthly, or annual)
- Complete purchase through Apple App Store
- Your subscription is managed by RevenueCat and Apple
To cancel on iOS:
- Open Settings on your device
- Tap your name at the top
- Tap "Subscriptions"
- Select Warmix
- Tap "Cancel Subscription"
You must cancel at least 24 hours before renewal to avoid being charged.
All purchases are subject to Apple's refund policy. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find your Warmix purchase
- Click "Report a Problem"
- Follow instructions to request a refund
If you're experiencing technical issues, please contact support before requesting a refund. We may be able to resolve your problem.
Technical Issues
Try these steps:
- Force close and restart the app
- Restart your device
- Check for app updates
- Ensure sufficient storage space
- Update iOS to the latest version
- Reinstall the app
If issues persist, contact us at support@kutup.io.
Yes! Once you've downloaded routines, you can use them offline without an internet connection.
Safety & Health
Warmix provides exercise guidance for warm-up routines, but you should always consult with a healthcare professional before starting any new exercise program. Listen to your body and stop immediately if you experience pain or discomfort.
We use Firebase for analytics and crash reporting, OneSignal for push notifications, and RevenueCat for subscription management. Your workout data is stored locally on your device. For more details, please read our Privacy Policy.