Smaryo – Virtual Number for SMS

We collect several types of information from and about users of our App:

1.1 Personal Information

• Account Information: When you create an account, we collect your email address (if provided) or device identifier
• Contact Information: If you contact us for support, we collect your name and email address

1.2 SMS Service Data

• Virtual Numbers: Information about the virtual numbers you lease or use through the App
• SMS Content: The content of SMS messages received on your virtual numbers (solely for display to you)
• Usage Logs: Records of when and how you use the virtual number service

1.3 Usage Information

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: Features used, actions taken, time spent, and frequency of use
• Log Data: IP address, crash reports, and other diagnostic data

1.4 Payment Information

• Payment transactions are processed through Apple's App Store and RevenueCat
• We do not directly collect or store your credit card information
• We receive limited information about your purchases for subscription management

We use the collected information for various purposes:

• Service Delivery: To provide virtual numbers and display received SMS messages
• Account Management: To manage your account, subscriptions, and authenticate users
• Communication: To send you notifications, updates, and respond to your inquiries
• Analytics: To understand how users interact with the App and improve our services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our Terms of Use

We share your information with third-party service providers who perform services on our behalf. These providers have access to your information only to perform specific tasks and are obligated not to disclose or use it for other purposes.

3.1 Telecom Providers

• We partner with telecommunication providers to lease and manage virtual numbers. These providers facilitate the reception of SMS messages.

3.2 Backend and Infrastructure

• Firebase: Provides backend services, analytics, crash reporting, and cloud storage

3.3 Communication Services

• OneSignal: Sends push notifications about app updates and features

3.4 Payment Processing

• RevenueCat: Manages subscriptions and in-app purchases
• Apple App Store: Processes payments and manages subscriptions

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained until you delete your account or request deletion
• SMS Data: SMS messages are typically stored for a limited time to allow you to view them, after which they are deleted
• Virtual Number History: Records of numbers used may be retained for compliance and anti-fraud purposes
• Usage Data: Retained for analytics purposes, typically for up to 24 months

After the retention period, we will delete or anonymize your information. Some information may be retained for longer periods as required by law or for legitimate business purposes.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Secure data storage with Firebase and other cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Deletion

• Request access to the personal information we hold about you
• Request deletion of your account and associated data

6.2 Opt-Out Rights

• Opt-out of push notifications through your device settings or the App
• Opt-out of certain data collection for analytics purposes

6.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at support@kutup.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our App is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@kutup.io. We will delete such information from our systems.

Your information may be transferred to and processed in countries other than your country of residence. Our service providers may process your data in various locations globally. We ensure that appropriate safeguards are in place to protect your information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Kutup Dijital Hizmetler Limited Şirketi
Email: support@kutup.io