Smaryo – Virtual Number for SMS

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Frequently Asked Questions

Getting Started

What is Smaryo?

Smaryo is a virtual number service that provides temporary phone numbers for SMS verification. It allows you to receive verification codes from various websites and apps without revealing your personal phone number, protecting your privacy.

How does it work?

Using Smaryo is simple:

  • Select the country and service you need a number for
  • Get a virtual number assigned to you
  • Use this number on the website/app requiring verification
  • Receive the SMS code directly within the Smaryo app
Is Smaryo free?

Smaryo offers both free (ad-supported) options and premium paid numbers. Premium numbers offer higher success rates, faster delivery, and support for more services. You can purchase credits or subscribe for premium access.

Service & Troubleshooting

I didn't receive the SMS code. What should I do?

SMS delivery depends on many factors. If you don't receive a code:

  • Wait up to 2-3 minutes
  • Ensure you selected the correct service in Smaryo (e.g., WhatsApp, Telegram)
  • Try requesting the code again from the service
  • If it still fails, try a different number or country
  • You are generally not charged credits if no SMS is received
Can I use these numbers for calls?

No, Smaryo numbers are strictly for receiving SMS verification codes. They do not support voice calls or outgoing SMS messages.

Are the numbers permanent?

Most numbers are temporary (disposable) and are used for a short period (e.g., 10-20 minutes) to receive a code. We also offer rental numbers that you can keep for longer periods (weekly/monthly) with a subscription.

Why was my number rejected by the service?

Some services actively block virtual numbers (VoIP). While we strive to provide high-quality numbers, we cannot guarantee 100% acceptance on every platform. If a number is rejected, please try a different country or number provider within the app.

Subscriptions & Billing

How do credits/subscriptions work?

You can purchase credits to get individual numbers or subscribe for recurring benefits (like rental numbers or discounted rates). All purchases are managed through your Apple ID.

How do I cancel my subscription?

To cancel your subscription on iOS:

  1. Open Settings on your device
  2. Tap your name > Subscriptions
  3. Select Smaryo
  4. Tap "Cancel Subscription"
Can I get a refund?

Refunds are processed by Apple. Visit reportaproblem.apple.com to request a refund. If you had a technical issue (e.g., charged but no credits received), contact us at support@kutup.io first.

Account & Safety

Is my personal number safe?

Yes! The entire purpose of Smaryo is to protect your real number. You never need to enter your personal phone number into Smaryo, and the services you verify with will only see the virtual number.

What activities are prohibited?

You must not use Smaryo for any illegal activities, fraud, spam, harassment, or creating accounts for malicious purposes. Violations will result in an immediate ban.

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